GDPR-compliant privacy policy

Effective Date: 05/13/2025
Last Updated: 05/13/2025
Website: https://maderacasas.com
Contact: support@maderacasas.com

At MaderaCasas.com, we are committed to protecting your personal data and respecting your privacy in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Data Controller

The data controller responsible for your personal data is:
MaderaCasas.com
Email: support@maderacasas.com

2. What Personal Data We Collect

We may collect and process the following types of personal data:

  • Technical Data: IP address, browser type, operating system, device type.
  • Usage Data: Pages visited, games played, time spent on the site, clicks, and interaction data.
  • Cookies & Tracking: Information collected through cookies (see Section 6).
  • Communication Data: Email address or contact information if you reach out to us.

We do not collect sensitive data such as health information, biometric data, or payment details.

3. Legal Basis for Processing

We only process your personal data when we have a legal basis under Article 6 of the GDPR:

  • Consent – When you accept cookies or submit a contact form.
  • Legitimate Interests – To improve website performance, prevent abuse, and ensure security.
  • Legal Obligation – Where required by applicable laws.

You may withdraw your consent at any time by emailing us at support@maderacasas.com.

4. How We Use Your Data

We use your data for the following purposes:

  • To operate and maintain our website.
  • To analyze usage and improve performance.
  • To respond to your inquiries or support requests.
  • To detect and prevent fraudulent or abusive behavior.

5. Sharing of Your Data

We may share your data with third-party service providers under strict data protection agreements. These may include:

  • Analytics providers (e.g., Google Analytics)
  • Hosting and server providers

We do not sell or rent your personal data to any third parties.

6. Cookies and Tracking Technologies

We use cookies to enhance user experience, analyze traffic, and remember your preferences.

You will be asked to consent to cookies on your first visit. You can change or withdraw your consent at any time using your browser settings.

For more information, view our Cookie Policy (Add link when available).

7. Data Retention

We retain your personal data only as long as necessary for the purposes stated above or as required by law. Data collected for analytics purposes may be anonymized or deleted after a reasonable period.

8. Your Rights Under GDPR

Under the GDPR, you have the following rights:

  • Right to Access – Know what data we hold about you.
  • Right to Rectification – Correct inaccurate or incomplete data.
  • Right to Erasure – Request deletion of your personal data.
  • Right to Restrict Processing – Limit how we use your data.
  • Right to Data Portability – Receive your data in a structured, commonly used format.
  • Right to Object – Object to processing based on legitimate interests.
  • Right to Withdraw Consent – At any time, without affecting prior processing.

To exercise any of these rights, contact us at: support@maderacasas.com

9. International Data Transfers

If data is transferred outside the European Economic Area (EEA), we ensure it is protected under legally approved mechanisms such as Standard Contractual Clauses or adequacy decisions by the European Commission.

10. Security Measures

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no system is 100% secure.

11. Complaints

If you believe your data rights have been violated, you have the right to lodge a complaint with your local Data Protection Authority (DPA) in the EU.

12. Updates to This Policy

We may revise this Privacy Policy from time to time. When we do, we will update the “Last Updated” date. Continued use of the site after changes indicates your acceptance.

13. Contact Us

For any questions, concerns, or requests about this Privacy Policy or your personal data, please contact:
📧 support@maderacasas.com